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Whether it’s a charter request or aircraft management enquiry, a specialist will respond within one business day.
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For urgent operational matters, please call our headquarters.
General Enquiries
Tel: +32 3 286 86 00
Aircraft Management & Consultancy
Tel: +32 3 286 86 16
Charter Department
Tel: +32 3 295 12 34
Maintenance Team
Tel: +32 3 286 86 10
Handling Service
Tel: +32 3 286 86 09
FAQ
Before contacting us, you might find your answer here.
General
What does FLYINGGROUP do?
FLYINGGROUP provides tailored private and business aviation services, including private jet charter, aircraft management, aircraft ownership solutions, maintenance, ground handling and empty leg flights. The company supports clients before, during and after every flight, with a focus on safety, flexibility, comfort and personal service.
Where is FLYINGGROUP based?
FLYINGGROUP has its headquarters in Antwerp, Belgium, and operates through several European and international locations, including Luxembourg, Malta, Brussels, Kortrijk, the Netherlands, Switzerland, France and the Middle East. This network allows FLYINGGROUP to support private aviation clients across Europe and beyond.
Can FLYINGGROUP arrange both business and leisure flights?
Yes. FLYINGGROUP organises private jet flights for corporate travel, leisure trips, urgent travel needs and tailored itineraries. Whether you are flying for a meeting, a family holiday, a special event or a multi-stop journey, the team can advise on the right aircraft and flight solution.
How quickly will I receive a response?
You can expect a response within a few days or even within a few hours usually.
Why choose FLYINGGROUP for private aviation?
FLYINGGROUP combines operational experience, aircraft expertise, in-house maintenance capabilities and personalised service. Clients benefit from a single aviation partner that can assist with charter, ownership, management, maintenance, ground handling and sustainability-focused flight solutions.
How can I contact the right FLYINGGROUP department?
You can contact FLYINGGROUP through the website contact form and select the relevant service, such as Aircraft Charter, Aircraft Management & Consultancy, Maintenance, FBO & Ground Services, Empty Legs, Co-owning an Aircraft or other enquiries. Department phone numbers are also listed on the contact page.
Charter
How quickly can a flight be arranged?
You can contact FLYINGGROUP even for ultra last minute flights that need to depart within a few hours.
Can I depart from smaller regional airports?
Yes. FLYINGGROUP has a very diverse fleet and can depart or fly to even the most remote airfields that most operators cannot reach.
What is private jet charter?
Private jet charter allows you to book an aircraft for a specific journey without owning the aircraft. With FLYINGGROUP, your charter flight is organised around your schedule, route, passenger needs and service expectations.
How do I book a private jet charter with FLYINGGROUP?
You can request a charter quote through the FLYINGGROUP website. The team will ask for key travel details such as departure airport, arrival airport, travel date, preferred time, number of passengers and whether the flight is one-way or return.
What type of aircraft can I charter?
FLYINGGROUP manages a modern and diverse charter fleet, with aircraft based across Europe. When needed, FLYINGGROUP can also work with carefully selected partner operators to find an aircraft that matches your desired capacity, range, comfort level and budget.
Can FLYINGGROUP arrange a charter flight outside its own fleet?
Yes. In addition to its own charter fleet, FLYINGGROUP can arrange aircraft through dependable partner operators. Both the aircraft and the operator are selected with care, while the FLYINGGROUP team manages the flight organisation and service experience.
What determines the price of a private jet charter?
The price of a private jet charter depends on several factors, including the aircraft type, route, flight duration, airport fees, crew requirements, handling, positioning, passenger needs and any additional services. FLYINGGROUP provides a tailored quote based on your exact itinerary.
Can FLYINGGROUP arrange transport before or after my flight?
Yes. FLYINGGROUP can arrange extra services beyond the airport, including helicopter transfers or limousine transport, helping create a seamless door-to-door private aviation experience.
What is a FLYINGCARD?
The FLYINGCARD: a private jet membership starting at just 25 flight hours per year.
More than a card, it is your fast lane to effortless flying. With no long-term commitment, FLYINGGROUP locks in fixed hourly rates for all your flight requests over the next 12 months, making budgeting simple and transparent. You know in advance what your travel plans will cost, while enjoying guaranteed availability of an aircraft whenever you need to fly.
The FLYINGCARD also removes the hassle from every booking. There is no need to arrange payment or complete a charter agreement before each trip. Reserving your aircraft is as simple as sending a WhatsApp or making a quick phone call.
What is a BLOCK CHARTER?
Do you fly regularly and value flexibility, efficiency and cost control? Discover FLYINGGROUP Block Charter: a tailor-made solution that allows you to reserve a dedicated block of flight hours in advance.
More than a booking arrangement, Block Charter is your shortcut to seamless private aviation. By committing to a pre-agreed number of hours, you benefit from preferential conditions, predictable pricing and simplified budgeting, while avoiding the uncertainty of booking every flight on an ad-hoc basis.
Your block is designed around your travel needs, whether you fly for business, leisure or both. It gives you priority access to faster scheduling and a more effortless booking experience, without the responsibilities, capital investment or long-term commitment of ownership.
Once your block is in place, flying becomes simple. No repeated negotiations, no unnecessary paperwork before every trip and no time-consuming booking process.
Aircraft Management & Ownership
What does aircraft management include?
Aircraft management is a complete service for private jet owners who want professional support with the operation, administration, maintenance, compliance, chartering and day-to-day management of their aircraft. FLYINGGROUP helps owners reduce complexity while keeping the aircraft ready, compliant and efficiently managed.
Can you manage aircraft not purchased through you?
Yes. We can help you with your purchasing process but can also start management of an airplane you already bought.
Can FLYINGGROUP manage my privately owned aircraft?
Yes. FLYINGGROUP offers aircraft management for full ownership and shared ownership. The team supports owners with operational, administrative and technical requirements, helping keep the aircraft in excellent condition and compliant with European regulations.
What are the benefits of aircraft management with FLYINGGROUP?
Aircraft owners can benefit from professional aviation expertise, transparent management, cost control, maintenance support, regulatory guidance and operational coordination. FLYINGGROUP can also support owners who want to make their jet available for third-party charter when appropriate.
What is shared aircraft ownership?
Shared aircraft ownership allows multiple owners to enjoy access to private aviation while sharing investment, overhead and fixed operating costs. FLYINGGROUP’s shared ownership formula is designed to provide flexibility while limiting costs to your actual share and usage.
Is shared ownership limited to one aircraft?
Not necessarily. FLYINGGROUP’s shared ownership formula gives access to a wider fleet, which can provide additional flexibility when a specific aircraft is unavailable or when travel needs vary.
Can aircraft ownership generate revenue through charter?
In some cases, yes. FLYINGGROUP can support aircraft owners who want to make their jet available for third-party charter, helping increase aircraft utilisation and potentially generate income when the aircraft is not being used privately.
Maintenance
Which aircraft types do you maintain?
FLYINGGROUP provides aircraft maintenance through its own accredited maintenance facilities. Its engineers and technical staff support safety, reliability and aircraft readiness for both the FLYINGGROUP fleet and third-party jets. We maintain aircraft manufactured by Bombardier Business Aircraft, Dassault Aviation, Embraer Executive Jets, Honda Aircraft, Pilatus Aircraft, and Textron Aviation.
Is FLYINGGROUP an EASA Part-145 maintenance organisation?
Yes. FLYINGGROUP is an EASA Part-145 organisation and an official Williams Service Centre, providing technical support including engine and component-related services, base maintenance and line maintenance.
What types of aircraft maintenance does FLYINGGROUP offer?
FLYINGGROUP offers line maintenance, base maintenance and AOG support, depending on aircraft type, approvals and operational requirements. The maintenance team also performs inspections before flight missions to help ensure aircraft readiness.
Can FLYINGGROUP maintain third-party aircraft?
Yes. FLYINGGROUP’s maintenance specialists work on the company’s own fleet as well as third-party jets, subject to aircraft type, registration, approval scope and maintenance requirements.
Why is in-house maintenance important for private jet owners?
In-house maintenance helps improve operational control, aircraft availability, safety oversight and response time. For aircraft owners, it can also simplify coordination between management, operations and technical support.
Sustainability
How does FLYINGGROUP reduce its environmental impact?
FLYINGGROUP lists several sustainability actions, including energy-positive headquarters offices, electric mobility solutions for staff, electric ground handling equipment, flight plan optimisation, Sustainable Aviation Fuel initiatives, carbon offsetting through ETS schemes and cooperation with sustainable aircraft manufacturers.
Does FLYINGGROUP use Sustainable Aviation Fuel?
FLYINGGROUP includes SAF as part of its sustainability approach, together with flight plan optimisation and other measures designed to help minimise emissions where possible.
Are FLYINGGROUP’s headquarters sustainable?
FLYINGGROUP states that its headquarters offices produce more energy than they consume and describes the Antwerp headquarters as a zero-energy building.
Is private aviation becoming more sustainable?
Private aviation is evolving through better flight planning, SAF, electric ground operations, carbon offsetting and new aircraft technologies. FLYINGGROUP’s sustainability programme reflects its ambition to support a future in which aviation is more balanced with the planet’s well-being.
Empty legs
What is an empty leg flight?
An empty leg is a private jet flight that is already scheduled without passengers, usually because the aircraft needs to reposition to another airport. FLYINGGROUP lists available empty legs as opportunities to book upcoming flights on business jets in its fleet.
Why are empty leg flights attractive?
Empty leg flights can offer interesting conditions because the aircraft is already scheduled to fly. They are especially attractive for travellers with flexible dates, routes or departure times.
Can I choose the route of an empty leg?
Empty leg routes are usually fixed because they depend on where an aircraft needs to reposition. You can book an available route if it matches your travel needs, but empty legs are less flexible than a standard private jet charter.
Are empty leg flights suitable for last-minute travel?
Yes, empty legs are often suitable for flexible or last-minute travel. Availability changes quickly, so travellers who can adapt their schedule have the best chance of finding a suitable flight.
How do I book an empty leg with FLYINGGROUP?
You can check the empty leg section on the FLYINGGROUP website and enquire about a listed flight. The website also allows users to stay updated with the latest empty legs so they do not miss new opportunities.
What is the difference between an empty leg and a regular charter flight?
A regular charter flight is built around your requested route, schedule and aircraft needs. An empty leg uses a flight that is already planned, so it may offer attractive conditions but usually requires more flexibility.